Hello, I'm sorry to hear this news. We communicated with you about the machine related issues before shipping. I asked whether your label is a normal label or a transparent label. You replied that it is a normal label and the machine is also suitable for your label size and bottle. Size, there is no problem with the machine and we will ship it to you. It’s just that after receiving the goods, the transparent label was used on the machine, causing the machine to not match. This machine is only suitable for ordinary labels.